Here at ONECCTV we work around the clock to offer you the very best technical support with your product.
Our friendly technical team members will be on hand Monday/Friday to offer you some direct support with your product.
The Default Password for any Recorders that ONECCTV have Installed a Hard Drive in – Admin1985
- The Best HIKVISION App for Mobile Devices is – HIK-CONNECT
- The Best QVIS App for Mobile Devices is – SuperLivePro
- The Best DAHUA App for Mobile Devices is – Android gDMSS Plus, iPhone iDMSS Plus
- The Best HIWATCH App for Mobile Devices is – HIK-CONNECT
- The Best PROLUX App for Mobile Devices is – Android gDMSS Plus, iPhone iDMSS Plus
- The Best EZ-IP App for Mobile Devices is – Android gDMSS Plus, iPhone iDMSS Plus
- The Best AVTECH App for Mobile Devices is – Eagle-eyed (Plus)
You may have a HYBRID CCTV Camera that is set to the wrong setting. Alternatively, It could be a power-related issue. Please contact us
- Step1: Download the “HIK-CONNECT” app on your Device and Create an Account.
- Step2: Make sure DVR IS Connected to Router Via LAN Cable.
- Step3: Log On DVR and then Right-Click to bring up MENU OPTIONS
- Step4: Click CONFIGURATION > NETWORK > PLATFORM ACCESS
- Step5: Tick “ENABLE”
- Step6: Type 6-12 Letter or Numbers into the “VERIFICATION CODE” Box
- Step7: Tick “GUARDING VISION SERVICE” Box
- Step8: Click “OK”
- Step9: QR Code should now pop up > SCAN this via App.
- Set, Date /Time
- Codes users -change engineers code (C) to clear my code
- System options-site options Reset pin used to (No), System display logo, Display when set, (Yes)
- Engineers restore options all to (No)
- Pairing control inputs how to learn devices…. Go to wireless device control and control inputs, hold learn tab for 5 seconds on PIR, etc.
- Change inputs Door final exit and Pir entry route Pir normal intruder
- Volume control (2)
- Assign user tags, fobs go into master/manager (2222), edit user, add new user, empty 01, etc., hold the lock button on fob until flashes blue/red, fob just put against the panel
- Cloud password (admin1985)
- App password watch
- Link phone then link to the internet via phone